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JMH

Jacquelyn Moore Hill

What I Deliver

Leveraging experience as a designer and entrepreneur. innovate and create at the intersections of digital, advertising and design to create  the best possible impact for our clients & partners.

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Smart Phone

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Expertise

Leveraging experience as both a designer and entrepreneur, I transform the customer experience through strategic analysis of their  journey balanced with alignment on business requirements and brand DNA. I use this research and analysis to  develop products and roadmaps that create value and growth.

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Scope of Work

Comfortable working on projects of various scales, below are a few briefs:

  • Discovery to MVP for a startup.

  • User flow optimization from multiple touch points in the experience. 

  • Ethnographic research and product development for an NIH grant.

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Collaboration

Aligning with Product, Engineering, UX, UI, Customer Service, and copy to determine goals and blockers. Below are a few strategies used to deliver recommendations:

  • Qual. & Quant. data synthesis

  • ​Ideation workshops

  • Cross-functional feature prioritization

  • Prototype testing

  • Stakeholder Maps

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Understanding

Impactful solutions are created by analysis of:

  • Customer pain points

  • The digital ecosystem; services, touch points, and digital assets

  • Organizational roadblocks; agile processes, complexity management,  and corporate culture.

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Delivery 

  • Engineering Spec. Documentation

  • Research & Test Plans

  • User Flow Optimization Maps

  • Infographics

  • Testing Synthesis

Strategy

Describe the service and how customers or clients can benefit from it. This is the place to add a short description with relevant details, like pricing, duration and how to book.

Advertising

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Content

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Visual Identity & Branding

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Social Media & Marketing Campaigns

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Connect with me

Let’s Make
Beautiful Things Together

PILLARS

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  1. Collaboration

  2. Human centered design 

  3. Amplify brand DNA

  4. Constant improvement

EXPERTISE

Leveraging experience as both a designer and an entrepreneur, I create products that synthesize user needs with business objectives.

SUCCESS

I develop solutions through mixed method research, competitor audits,  and  analysis of:

  • Customer pain points

  • User flow pitfalls

  • Qualitative & quantitative data

  • Prototype testing

DELIVERY

  1. Delightful human interactions

  2. Stakeholder presentations

  3. Test & research plans

  4. Survey & interview synthesis

  5. Engineering specifications

  6. Infographics

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