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JMH
info@mysite.com
123-456-7890
500 Terry Francine Street,
San Francisco, CA 94158
Jacquelyn Moore Hill
This is Our Work
We help brands connect with their customers with creative vision and unforgettable campaigns.
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AUDIBLE PLUS ALEXA
BRIEF
This is the space to introduce the Projects section. Take this opportunity to give site visitors a brief overview of the types of projects they'll find featured in the showcase below. Consider adding an engaging image or video to catch their attention and present the featured projects in an attractive light.
WHAT I DID
Describe what makes these projects interesting, important or special. To encourage users to explore the featured projects in more detail, give people a basic idea of what they can expect to discover. Let them know if the business has produced more projects than the selected works on this site, and tell readers how they can learn more about them.
This is the space to introduce the Projects section. Take this opportunity to give site visitors a brief overview of the types of projects they'll find featured in the showcase below. Consider adding an engaging image or video to catch their attention and present the featured projects in an attractive light.
WHAT I DID
Describe what makes these projects interesting, important or special. To encourage users to explore the featured projects in more detail, give people a basic idea of what they can expect to discover. Let them know if the business has produced more projects than the selected works on this site, and tell readers how they can learn more about them.


GOVLEY
BRIEF
Fall of 2020, three months before high-stakes U.S. elections, I was tasked with rethinking how Americans engage with local government. The prompt was simple: design a microsite to streamline how citizens access local government services.
The pandemic had paused the world. After six months of lockdown, people who were usually too busy were suddenly interested in the least sexy topic: local government. So I expanded the scope to see if there was any refuge in the sea of American discontent.
What I heard again and again was familiar: across every party, nearly everyone was frustrated. No one trusted politicians or the media, locally or nationally. Despite believing voting was essential, most didn’t fully understand what they were voting for—or if their vote even mattered.
Except in one unexpected state: Oregon. Vote-by-mail—a system where voters receive and return a physical paper ballot through the postal service—has quietly been in use in Oregon for over 50 years. And since 2000, it’s been the only option—there are no voting booths. No polling places. No lines. So how did Oregon become the only state spoken of with political reverence—twice, and from opposite sides of the aisle? The common thread: the Oregon Voter’s Pamphlet.
Fall of 2020, three months before high-stakes U.S. elections, I was tasked with rethinking how Americans engage with local government. The prompt was simple: design a microsite to streamline how citizens access local government services.
The pandemic had paused the world. After six months of lockdown, people who were usually too busy were suddenly interested in the least sexy topic: local government. So I expanded the scope to see if there was any refuge in the sea of American discontent.
What I heard again and again was familiar: across every party, nearly everyone was frustrated. No one trusted politicians or the media, locally or nationally. Despite believing voting was essential, most didn’t fully understand what they were voting for—or if their vote even mattered.
Except in one unexpected state: Oregon. Vote-by-mail—a system where voters receive and return a physical paper ballot through the postal service—has quietly been in use in Oregon for over 50 years. And since 2000, it’s been the only option—there are no voting booths. No polling places. No lines. So how did Oregon become the only state spoken of with political reverence—twice, and from opposite sides of the aisle? The common thread: the Oregon Voter’s Pamphlet.


EXPANSIVE


DIRECTV
BRIEF
This is the space to introduce the Projects section. Take this opportunity to give site visitors a brief overview of the types of projects they'll find featured in the showcase below. Consider adding an engaging image or video to catch their attention and present the featured projects in an attractive light.
WHAT I DID
Optimize user flows, troubleshooting screens, and remote inputs. Provide engineering with all specification documentation to facilitate design implementation.
This is the space to introduce the Projects section. Take this opportunity to give site visitors a brief overview of the types of projects they'll find featured in the showcase below. Consider adding an engaging image or video to catch their attention and present the featured projects in an attractive light.
WHAT I DID
Optimize user flows, troubleshooting screens, and remote inputs. Provide engineering with all specification documentation to facilitate design implementation.


VOC Voice of the Customer
BRIEF
Address top customer service issues by performing a comprehensive audit of the customer experience, digital ecosystem, and institutional roadblocks. Utilized findings to design impactful account sign in solutions.
WHAT I DID
Address top customer service issues by performing a comprehensive audit of the customer experience, digital ecosystem, and institutional roadblocks. Utilized findings to design impactful account sign in solutions.
WHAT I DID


E-NEWSPAPER TESTING
BRIEF
Moderated and unmoderated user testing to determine usability of existing e-reader platform.
WHAT WE DID
Describe what makes these projects interesting, important or special.
Moderated and unmoderated user testing to determine usability of existing e-reader platform.
WHAT WE DID
Describe what makes these projects interesting, important or special.


BLISS
BRIEF
WHAT I DID
3 SPRINTS = 6 WEEKS
As a member of a 3 person product design team, each person was tasked with creating their own product to improve local government connection.
WHAT I DID
3 SPRINTS = 6 WEEKS
As a member of a 3 person product design team, each person was tasked with creating their own product to improve local government connection.


TULANE UNIVERSITY
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