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JMH

J. Moore Hill

Hi , I'm Jacquelyn

Nice to meet you.

I'm Jacquelyn

Hi, I'm Jacquelyn 

Hello,

I'm Jacquelyn

Product Designer.

Researcher.  Strategist.

I identify where users are stuck in their journey, and develop strategies for engagement,  retention and growth.

Hi , I'm Jacquelyn

I'm Jacquelyn

I'm Jacquelyn

LATEST WORKS

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AUDIBLE 

UX Research | Prototype Testing | Wireframes | Marketing Campaign Development

Successfully engage and convert Echo speaker owners to Audible listening experiences.

Case Study
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DIRECTV

Product Design | User Flow Optimization | Spec. Writing | Customer Service Management

Optimize and update "get connected" user flows to support SignalSaver feature.

Case Study
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NOMA

Discovery | Prototype Testing | MVP

Develop and design a microsite that provides news and important local government information. 

Case study
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USA TODAY

Discovery | Strategic Analysis | MVP

Develop a health and wellness subscription offering to grow customer engagement and acquisition.

Case Study
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EXPANSIVE

Product Design | Discovery | Prototype Testing | UX Writing

Discovery and development for an App to support neurodiverse families.

case study
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TULANE UNIVERSITY
School of Social Work

UX Research| Product Design | NIH Grant

Research and Grant support for an App to prevent suicide ideation in African American teens.

case study

PILLARS

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  1. Collaboration

  2. Human centered design 

  3. Amplify brand DNA

  4. Constant improvement

EXPERTISE

Leveraging experience as both a designer and an entrepreneur, I create products that synthesize user needs with business objectives.

SUCCESS

I develop solutions through mixed method research, competitor audits,  and  analysis of:

  • Customer pain points

  • User flow pitfalls

  • Qualitative & quantitative data

  • Prototype testing

DELIVERY

  1. Delightful human interactions

  2. Stakeholder presentations

  3. Test & research plans

  4. Survey & interview synthesis

  5. Engineering specifications

  6. Infographics

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Let's Chat!
 

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